Topic: Society For New Communications Research

Use of blogging in business declines while Facebook, LinkedIn and Twitter dominate, According to New Study. Palo Alto, CA / Dartmouth, MA (PRWEB)...
Posted on 10/26/11 at 10:05am by Webmaster . For the first time in the past 4 years there is virtually no change in Fortune 500 companies adopting...
Society for New Communications Research Launches Study To Examine the Use of Social Media “Behind the Firewall”. . Study will examine how companies...
Society for New Communications Research Announces 2011 Fellows. . Global nonprofit research and education foundation and think tank focused on the...
SNCR Press Announces the Publication of Histories of Social Media, by Jonathan Salem Baskin . . First Book Published by the Society for New...
Facebook Cited as Most Effective Social Networking Tool Among Inc. 500 . . 4th Annual Benchmarking Study Released by Society for New Communications...
This article was written for the fifth anniversary of the Society for New Communications Research (SNCR) - a Palo Alto, California based think tank. In this first phase of the commercial Internet, the development of web browsers meant that we could now publish ...

Squeaky Wheels Get the Grease Online

Blogs, online forums and emerging communications tools like Twitter make it just as easy for customers to punish companies as to give them props.. More than a year later, a growing number of companies are beginning to heed the lesson. The phenomenon ...
59% of internet users use social media to " 74% of internet users choose companies/brands based on others' customer-care experiences shared online, according to Society for New Communications Research.
A new study about social media customer care had some interesting finds about how search factors into brand loyalty. While 59.1% of study participants use social media to vent about customer experience, 90% said search was valuable in finding information about ...